Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers.
CORE WORK ACTIVITIES
Supporting the Management and Development of Departmental Teams
Managing the Guest Experience
MANAGEMENT COMPETENCIES
Leadership
General Hotel Operations - Required
Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Food and Beverage, Guest Services/Front Desk, Security/Loss Prevention).
We are an equal opportunity employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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