Assistant Property Manager Job at People's Self-Help Housing, San Luis Obispo, CA

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  • People's Self-Help Housing
  • San Luis Obispo, CA

Job Description

Job Description

Job Description

Description:

People's Self-Help Housing (PSHH) is looking to hire a motivated Assistant Property Manager to support our property in San Luis Obispo, CA. In this position, you will assist the Property Manager with daily duties such as assisting tenants with issues, keeping records, and working with Microsoft Office. It’s essential that this candidate has the ability to manage confidential information, maintain cultural sensitivity, and build positive relationships with residents and coworkers.

With a mission to build affordable homes, with site-based services that offer opportunities to change lives and strengthen communities, People's Self-Help Housing is the longest serving nonprofit developer on California’s Central Coast. We serve low income working families, farmworkers, seniors and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara and Ventura counties, we offer a broad array of programs to promote, health, education and connections to community-based resources.

Essential Functions

  • Be an on-site presence while the Resident Manager is away from the office.
  • Answer the telephone and record accurate phone messages. Respond to incoming requests for materials (applications, maintenance request, etc.)
  • Handle on-site emergencies appropriately while on duty, by contacting vendors for emergency maintenance issues, and contacting appropriate law enforcement agencies for criminal activity.
  • While on duty, take maintenance requests that are not of an emergency nature for submittal to Resident Manager(s).
  • Assist tenants with issues brought to the office.
  • Report to Resident Manager(s) on any incidents, calls, and maintenance needs which occurred while on duty.
  • Other reasonably related business duties as assigned by Resident Manager(s) and/or Property Manager.
  • Assist with giving notices for inspections, attend inspections, and complete work orders.
  • Assist with the move-in, annual recertification, and interim recertification processes.
  • Keep the waiting list updated on Yardi.
  • Keep records, files, and office in order.
  • Respond in a timely manner to requests for information via phone or email.
  • Assist in conducting monthly resident events.
  • Assist with the monthly rent process.
  • Build positive relationships with residents and coworkers.

Requirements:

Skill & Knowledge Requirements

  • Must have strong communication skills, both verbally and in writing
  • Must have strong listening and interpersonal skills.
  • Ability to manage confidential information in a sensitive manner.
  • Ability to maintain cultural sensitivity when working with the public and our staff.
  • Ability to type 45+ words per minute.
  • Ability to work independently, with minimum supervision.
  • Proven record of meeting deadlines and manages multiple priorities.
  • Strong understanding of the Microsoft Office Suite, program planning and creation of event and program materials (brochures, flyers, etc.)

Experience Requirements

  • Previous experience in an office administration position and office setting
  • Property management experience is a plus

Education Requirements

  • High school graduate or G.E.D.

Physical Requirements

May have to sit, stand, and/or walk for long period of time.

May have to reach, squat, bend, and/or lift office-related objects.

Job Tags

Interim role, Work from home,

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