Business Immigration Paralegal at Concentrix in Boise, Idaho, United States Job Description Job Title: Business Immigration Paralegal Job Description The Concentrix U.S. immigration legal team provides a hands-on, customer-service based approach to employment-based U.S. immigration issues and filings for the company, its staff, and their families. The team consists of an in-house immigration attorney, and skilled paralegals who are directly available to our employees throughout their time with our company in nonimmigrant status. This transparent access and customer-service based approach is fundamental to our team, and the foundation for our work. Under the supervision of in-house immigration counsel, the Immigration Paralegal will prepare, file, and monitor various immigration petitions and related documents as assigned, and will provide exceptional customer service to the impacted employees throughout the process. They will have primary responsibility for their assigned share of immigration filings but will also work collaboratively with the other members of the immigration team to ensure compliance with all deadlines, and the effective support of all internal clients. The Immigration Paralegal is encouraged to think dynamically to solve problems and improve internal policies and processes. Responsibilities: + Coordinate, prepare for review, file, and monitor U.S. immigration petitions and other related documents, including: + Nonimmigrant petitions, including H-1B, L-1A, L-1B, E-3, and TN initial petitions/visa applications, extensions, amendments, and change of employer filings, as well as maintenance of dependent status and, where available, dependent work authorization. + ETA 9089 PERM filings, including prevailing wage requests and recruitment processing. + I-140 petitions, including EB2/EB3 and EB-1C Multinational Manager petitions. + I-485 applications, including related EAD and Advance Parole applications. + Assistance with I-983 and another student worker-related documents. + Assistance with documentation required for international travel, including visa interviews, Dropbox appointments, and B1 travel. + End-client and vendor documentation for contractors. + Actively track and monitor all assigned cases/projects by: + Consistently updating team tracking databases. + Maintaining copies of all filings and government correspondence in appropriate databases. + Monitoring filing progress and troubleshooting issues with government agencies. + Communicate transparently and effectively with staff and internal stakeholders by: + Monitoring and responding to inquiries within 24 hours of receipt. + Collaborating with human resources and internal business partners regarding business and company needs. + Fielding telephone and online platform calls regarding case status or general questions from internal clients. + Escalating to immigration counsel when legal advice is required. + Treating all stakeholders with respect and maintaining confidentiality. Requirements: + Bachelor's Degree or equivalent experience + Experience working in a legal department or law office preferred. + Experience working with immigration agencies preferred. + Experience with H-1B and PERM strongly preferred. + Strong interpersonal, verbal, and written communication skills with the ability to use good judgment and common sense when interacting with peers, internal clients, and external clients. + Strong attention to detail, exceptional organizational skills, and issue-spotting and problem-solving skills. + Ability to work independently and manage workload and competing priorities in a fast-paced, high-volume, time-sensitive, and ever-changing environment. + Skilled in using Microsoft Office products (Outlook, Word, Excel, Teams, OneDrive, SharePoint, etc.) and Adobe Location: USA, OR, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, To view full details and how to apply, please login or create a Job Seeker account
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