Job Description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Communications Strategy Manager to work in Boston, MA!

A director of communications strategy blends deep understanding of all channel standard processes, targeting strategies, creative insights, new technologies, consumer trends and relevant competitive activities to deliver communication plans designed to deliver effective, efficient, and resonant marketing experiences that speak directly to the interest, needs, and values of the audiences we serve.

This individual will be covering a parental leave supporting the Social Product Area. They will be a key player of the cross-functional social team, responsible for fueling Fidelity’s organic social handles and producing timely, educational and inspirational content for our followers!

The Comms Strategy team is a new team and practice being built within Fidelity’s larger marketing organization. The team blends elements of traditional account management with building critical communications plans, by channel, to create more targeted, effective marketing efforts that deliver on business objectives and proven value- delivering the highest quality experiences for our customers and prospective customers. At Fidelity, we embrace diversity of thought and experience. Our team thrives on a dedication to innovation which promotes a culture of continuous improvement.

Strategic Expertise

• Demonstrate a deep understanding of business strategy and competence and proven ability to translate that expertise into comprehensive communication strategies that drive economic value.
• Deep understanding of existing and emerging social media platforms and experience managing organic social campaigns for brands.
• Experience in the financial services industry with a strong understanding of the competitive environment, and expertise in navigating the regulatory landscape and compliance requirements for marketing activities.
• Comfortable partnering with the Product Area and Social Strategy team to identify strategic opportunities that will drive project understanding and spark ideation, bringing a valuable perspective on which data or inputs will strengthen the overall approach and relevant artifact.
• Experience working with creative teams and encouraging projects from strategy through concepting, production and delivery.
• Demonstrate initiative, creativity and proactiveness when an established framework needs to be customized to achieve a business goal and brings forward a recommendation or solve.
• Senior-level experience in business analysis, consumer insights, design thinking and marketing to develop communication strategies aligned with and in support of business objectives.

• Have outstanding relationship building and influencing skills with an ability to creatively handle differences of opinion and build trust in every interaction
• Demonstrate ownership of comms strategy deliverables and are comfortable translating relevant information to the respective business partners, elaborating on items as needed. Enforcing process and allocating tasks/items to team members when appropriate.
• Comfortable flexing to a project-management attitude when it is time for the strategy to come to life in the form of marketing assets: ability to handle creative process, influence business partners as the work is socialized, and work with Project Management team and social partners to stay on time and on budget.
• Excellent verbal and written communications skills and the ability to effectively structure and deliver presentations, champion recommendations, and influence decisions at all levels of management

• You are an authentic leader and culture carrier who inspires creativity and innovation, proactively develops and shares knowledge, and builds a culture of inclusion and continuous learning with a focus on associate growth while encouraging teams to deliver results and impact

At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive work environment while expanding your abilities and developing your professional network, consider a role with Fidelity TalentSource.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at  .

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at .

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients . We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit .

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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