Job Description

Description

Fresh out of school and looking for an exciting opportunity and rewarding customer service career in the heart of Bonita Springs, FL?

Join our vibrant team as an Insurance Customer Service Representative, working in our beautiful office building. Since this is not a commissioned role or sales-related your pay will not change from week to week.

As an Insurance CSR, you will play a key role in working with our valued customers, assisting them with policy changes, and ensuring they receive top-notch customer service. Our office, located in the scenic Bonita Springs, specializes in personal lines insurance, with a primary focus on home and car insurance. You will work with customers who already love us and help them answer questions and service their active policies.

Benefits:

• No experience needed
• Work in our beautiful office building in Bonita Springs, FL.
• Competitive compensation
• Opportunities for growth within the agency.
• Ongoing professional development and training.
• Great health insurance and benefits
• Holidays off
• Generous PTO
• Matching 401K

Responsibilities

•Engage with existing customers to address inquiries, assist, and facilitate policy adjustments
•Deliver exceptional customer service to maintain high client satisfaction levels
•Collaborate with the team in our bustling office environment, handling various tasks efficiently
•Comfortable talking on the phone
•Plan community events to market the company and increase brand awareness
•Help build online marketing, brochures, email campaigns, etc. that highlight our services
•Create and implement data entry protocols to streamline processes and increase productivity
•Inform team members regularly about the status of projects and any setbacks or achievements
•Buy materials for the office when necessary

Qualifications

•Willingness to obtain an insurance license; we are prepared to support you in the licensing process
•Adaptability to a fast-paced work environment with the ability to manage multiple tasks effectively
•Be comfortable working in an office
•Willing to learn new things
•High school diploma or GED required, some college experience preferred
•Display excellent written, problem-solving, and verbal communication skills
•Customer service experience in our industry is preferred
•Navigates computer programs with ease to provide a quick front-desk experience for customers
•History of being deadline-driven and extremely organized

Job Tags

Holiday work,

Similar Jobs