Job Description

FLIGHT INSTRUCTOR

JOB SUMMARY
Urban Air is seeking a highly motivated candidate to take flight with us as a Flight Instructor in our award-winning indoor skydiving tunnel!

RESPONSIBILITIES

• Ensure guest safety while flying in the Indoor Skydiving Tunnel
• Provide excellent customer service
• Coaching
• Control the Indoor Skydiving Tunnel
• Sales and clean the facility
• Meet and greet customers
• Train and teach skydiving instructional classes
• Gear up and de-gear guests
• Fly guests in the Indoor Skydiving Tunnel while ensuring their safety
• Coach novice and advanced flyers
• Control the wind-speed of the Indoor Skydiving Tunnel
• Take in-flight photographs of guests
• Sell Urban Air products and services

QUALIFICATIONS

• Customer service experience
• Superior listening & coaching skills
• Friendly, upbeat, compassionate, personable
• Strong team player
• Safety-aware and responsible
• High level of physical stamina and strength (have the ability to catch or correct movements of a person of up to 300 lbs. in the Tunnel)
• Ability to follow routine and procedure
• Demonstrated commitment and dedication
• Must be self-starter, detail-orientated and able to organize and prioritize
• Tact, discretion, and good judgment are required to maintain positive relationships with co-workers and customers
• Excellent oral and written communication skills are required
• Needs initiative, detail-orientation and an ability to organize and prioritize
• Basic computer skills are a must
• PT test is required. You must be able to do the following:
  • 1.5 mile run in 12.5 minutes
  • 10 pull-ups in two (2) minutes
  • 50 push-ups in two (2) minutes
  • 50 sit-ups in two (2) minutes

ADDITIONAL DUTIES MAY INCLUDE:

• Check guests into the Park
• Make guest reservations
• Answer phone calls
• Stock merchandise
• Inventory control
• Ability to work with children, adults, seniors, beginners and experts

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

ABOUT URBAN AIR ADVENTURE PARKS

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

Urban Air Fort Worth (North) is an equal opportunity employer.

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