Job Description

Job Description

Job Description

What you will be doing:

• Supervise laboratory operations to maintain quality, efficiency, and turnaround time on lab work.
• Ensure timely and accurate responses to customer questions or concerns to maintain our high level of customer service.
• Serve as the hiring manager for the laboratory.
• Ensure that all personnel receive timely reviews and have promotional and/or professional development goals.
• Manage laboratory financials to ensure profitability.
• Work with the Laboratory team to be ISO 17025 compliant and ensure that the Corporate Quality Management System is correctly employed.
• Ensure the laboratory is clean, sanitary, well organized and that building/equipment maintenance operations are performed.
• Maintain the Laboratory Safety Program at all times.
• Supervise non-routine projects per client request and as assigned.
• Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends.
• Periodically review and visually audit laboratory staff to ensure compliance with methods.
• Communicate directly with clients on laboratory capability, results, pricing, and related topics.
• Travel is required.
• Perform other duties as assigned.
• Authorized for method verification.

• Supervision and oversight of 5 - 30 incumbents dependent on Lab volume.
• Preferred BS/MS Degree in Microbiology, Chemistry, Food Technology, or related field.
• Experience with technical procedures or governmental regulations preferred or pursuing or equivalent work experience.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

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