Job Description

Job Description

Job Description

Salary: $55,000-$100,000

We are looking for a driven individual who is a team player! Must have a willingness to learn, adapt, and ability to communicate clearly! We are a family friendly dealership with a great work schedule and great culture!

Competencies

• To perform the job successfully, an individual should demonstrate the following competencies :

• Analytical - Collects and researches data; Designs work flows and procedures.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.

• Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.

• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

• Written Communication - Writes clearly and informatively; Able to read and interpret written information.

• Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests.

• Change Management - Communicates changes effectively; Builds commitment and overcomes resistance.

• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well.

• Managing People - Makes self-available to staff; Provides regular performance feedback; continually works to improve supervisory skills.

• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition.

• Cost Consciousness - Contributes to profits and revenue.

• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.

• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses.

• Judgment - Displays willingness to make decisions; Supports and explains reasoning for decisions; Makes timely decisions.

• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.

• Attendance/Punctuality - Is consistently at work and on time.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Greets customer on sales floor and determines make, type, and quality of rv desired.

• Explains features and demonstrates operation of rv in showroom or on road.

• Suggests optional equipment for customers to purchase.

• Computes and quotes sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of rv on credit.

• Prepares sales slip or sales contract.

• Receives payment or obtains credit authorization.

• Arranges for delivery and registration of rv.

• Researches availability of models and optional equipment using computer database.

• Take pictures of rv's after they are detailed.

• Receives rv check in sheet from Operations Manager, reviews, discusses, and approves repairs based on the rv exit strategy.

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