Job Description

Job Description

Job Description

PURPOSE AND SUMMARY STATEMENT

Under the direction of the Grain Quality Control Manager, this position is responsible for operating the grain elevator scale, which includes weighing and grading inbound and outbound grain to issue scale tickets while providing a high level of customer service by being courteous, helpful, and knowledgeable as well as engaging with team members.

ESSENTIAL JOB FUNCTIONS

• Identify inbound trucks; weigh in trucks, record information, and take samples, where applicable.

• Perform appropriate tests required for grading specific grains, where applicable.

• Record information required, e.g., grades, splits, weights, etc.

• Direct trucks to the appropriate location.

• Weigh out empty trucks and accurately record information, where applicable.

• Complete documentation timely, accurately, and legibly.

• Build and maintain strong professional relationships with customers.

OTHER JOB FUNCTIONS

• Must maintain a high level of customer service.

• Resolve customer complaints or work with management on a solution.

• Effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.

• Responsible for the completeness and accuracy of all scale tickets at the location.

• Have thorough knowledge of grain contracts available and be aware of marketing options/resources for customers.

• Working knowledge of computers and software.

• Basic mathematical skills (add, subtract, multiply, divide).

• Perform related duties as assigned.

REQUIREMENTS

Education and Experience

Normally requires a high school diploma or G.E.D.

Functional Competencies

• Responsible for adhering to the company Employee Policy Manual.

• Adhere to company policy regarding expenses, Paid Time Off (PTO), and vehicle usage reporting.

• Maintain good communication skills with customers and fellow employees.

• Exhibit a professional image and maintain a positive and respectful attitude.

• Proven ability to work independently and in a team-oriented environment.

• Ability to work extended hours, on-call as business conditions warrant, weekends, seasonal hours, holidays, and overtime if needed.

Core Competencies

Demonstrate core competencies, including collaboration, communication, customer focus, decision-making, and skill development.

Other Requirements

• Maintains a safe working environment and promotes safety amongst customers and employees.

• Assist in creating a positive work environment with encouraging and respectful interactions that promote a consistent message of leadership, profitability, and competitiveness.

• Exhibit regular and prompt attendance, including but not limited to all required meetings and training programs.

• Proven computer skills and the ability to use the computer to enhance business processes.

WORK ENVIRONMENT

• Most of the time is spent inside an office environment.

• Exposed to grain dust and noise from grain probes, truck traffic, and elevator operation.

PHYSICAL DEMANDS

Physical Abilities

Stand - Frequently

Walk - Frequently

Sit - Frequently

Handling/Fingering - Frequently

Reach Outward - Frequently

Reach Above Shoulder - Frequently

Climb - Frequently

Crawl - Occasionally

Squat or Knee - Occasionally

Bend - Occasionally

Driving - Frequently

Lift/Carry

10 lbs. or less - Frequently

11-20 lbs. - Frequently

21-50 lbs. - Occasionally

61-100 lbs. - Occasionally

Over 100 lbs. - Occasionally

Push/Pull

12 lbs. or less - Frequently

13-25 lbs. - Frequently

26-40 lbs. - Occasionally

41-100 lbs. - Occasionally

BENEFITS

We offer great benefits, including health, financial and savings (Pension), voluntary, miscellaneous, vacation, and more.

EMPLOYEE MISSION STATEMENT

Western Grain Marketing strives to provide a Total Rewards package that delivers exceptional pay for exceptional performance, recognizes your dedication to our mission, and helps us attract and retain the highest caliber of talent.

We are an equal-opportunity employer.

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